London Gatwick (LGW): flight delayed or cancelled? Check your UK261 compensation
London Gatwick is a major London airport used by low-cost, charter and long-haul airlines. If your flight from London Gatwick arrived 3 hours or more late, was cancelled at short notice or you were denied boarding, you may be owed up to £520 per passenger under UK261, the UK passenger-rights regulation.
Check my London Gatwick compensation
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Which flights from London Gatwick are covered?
UK261 covers every flight departing from a UK airport, whichever airline operates it. Gatwick serves many short-haul and holiday routes, so the £220 and £350 bands are common, alongside £520 for long-haul flights.
How much can you claim from your airline?
| Flight distance | Compensation per passenger |
|---|---|
| Up to 1,500 km | £220 |
| 1,500 to 3,500 km | £350 |
| Over 3,500 km | £520 |
These are the maximum amounts. If the airline gets you to your destination with a smaller delay on a replacement flight, the amount can be reduced by half. Every passenger on the booking can claim, including children.
When can you claim?
- your flight arrived at its final destination 3 hours or more late;
- your flight was cancelled and you were told less than 14 days before departure;
- you were denied boarding against your will, for example because the flight was overbooked.
You cannot claim if the disruption was caused by extraordinary circumstances outside the airline's control, such as severe weather or air traffic control strikes. The airline must prove it.
Frequently asked questions
Can I claim compensation for a delayed flight from London Gatwick?
Yes, if you arrived at your final destination three hours or more late and the delay was not caused by extraordinary circumstances. UK261 covers every flight departing from a UK airport such as London Gatwick, whichever airline operates it.
How much compensation can I get for a flight from London Gatwick?
It depends on the distance of the flight: £220 up to 1,500 km, £350 from 1,500 to 3,500 km (and for longer flights within the UK and EU) and £520 for flights over 3,500 km. The amount is per passenger.
Are flights arriving at London Gatwick covered?
Flights arriving in the UK from abroad are covered by UK261 when the airline is a UK carrier. Flights from the EU towards the UK on non-UK airlines are generally covered by EU261 instead.
How long do I have to claim?
Generally six years in England, Wales and Northern Ireland, and five years in Scotland, counted from the date of the flight.
Claim by airline
British Airways · easyJet · Ryanair · Jet2 · TUI Airways · Virgin Atlantic · Wizz Air · Aer Lingus · Emirates · Loganair
Other UK airports
London Heathrow · Manchester Airport · London Stansted · London Luton · Edinburgh Airport · Glasgow Airport · Birmingham Airport · Bristol Airport · London City Airport
This page is general information about UK261 and is not legal advice. Amounts and conditions depend on the facts of your flight.